I used Keith's service in 2024 and my experience was very unsatisfactory. After I agreed to have Keith rent out my townhouse in Alpharetta, I found his communications to be lacking in many respects. I realized I had a problem when it took many months to rent the unit in a busy market where another unit in the complex rented in a matter of days. After he eventually found a tenant, I experienced some very unsatisfactory outcomes to move-in issues that resulted from poor management and a lack of attention to detail. My tenant and their representative experienced many of the same frustrations and I realized he was only adding frustration to a simple rental scenario while taking high "management" fees at the same time. One of my biggest irritations was his complete failure to accept responsibility or apologize for bad outcomes. Each issue raised was either my fault, the tenant's fault or the tenant's agent's fault. If he spent less time arguing, I feel he could pay more attention to client requests. See the reviews under "Gordon Street Realty" to get a better picture of my experience and what it is like working with this individual.
GSR property and Keith Gordon are a pleasure to do business with. Thanks for your five star service. I will always refer this company. Sincerely Ted Cheek Owner of A-Better Locksmith Service
Absolutely a 5 star experience! Mr Keith Gordon and his team are so considerate and professional. Every maintenance request has been addressed in a timely manner and the guys are always willing to go above and beyond. Thanks bunches Mr Keith Gordon AND associates!
We rented a home through GSR as we relocated to the Atlanta area. Keith and team were very helpful and professional through the entire process. The home was great and we were very happy there during our rental period. The GSR staff was super responsive to any issues we had and their Maintenance Team was the best!!! They were very responsive and solved all our issues (very few and minor things) within 24 hours. It was a great experience and I highly recommend GSR Property Management.
GSR has been extremely helpful through the pandemic and over the last 4 years. Genuinely sympathetic and patient with my unforeseen circumstances and always providing excellent property management. Every maintenance request always responded to and takin care of. Thank you Keith and GSR!!
Keith snd his team are amazing. They make you feel like you are their only client. They are easy to work with and do a great job of protecting the home owners from unnecessary headaches and stress. I literally can not imagine managing my properties without them anymore. The best investment I have made!!
Wonderful agency that give me a second chance. Very helpful and professional. Ms Kathy & Mr. Gordan are understandable and will work with you. Thanks from me and my family!
